Frequently Asked Questions
We've collected the questions people ask before ordering. If yours isn't answered, write to us.
General
How can I tell which label solution suits my project?
The packaging shape, conditions of use and visual expectations are reviewed together. Tell us about your product and needs and we will discuss suitable options for your project.
Which printing and finishing options do you offer?
Suitable options depend on the product type and design. You can browse the options on our printing applications page and ask about suitability with your quote request.
Quotation
What information should I share to get a quote?
Product and packaging details, approximate quantity, dimensions, where the label will be used and your visual expectations all make the review easier. Exact technical requirements are confirmed after the project has been reviewed.
Files
What file format should my artwork be in?
File formats and prepress requirements depend on the job. Mention your existing file in your request and our team will tell you which format to use.
Can I share artwork or a packaging sample?
Our form does not currently support file uploads. Describe your needs in the message field and our team will tell you how to share files.
Orders
What is the minimum order quantity?
The minimum order quantity can vary with the product type and production method. Share your required quantity and the conditions for your project will be given with the quotation.
How long do production and delivery take?
The schedule depends on the project scope, approval stages and production planning. The exact timing is confirmed in writing with the quotation and order confirmation.
What are the payment terms?
Payment terms are communicated separately according to the quotation and order scope.
Have another question? Write to us.